Frequently Asked Questions

The Office of Professional Standards is responsible for receiving, processing, and supervising internal affairs investigations that involve allegations of criminal conduct and acts of misconduct made against members of our agency. The Office of Professional Standards ensures that allegations made against members of the Jackson Police Department are thoroughly and objectively investigated to their logical conclusion. 

The Office of Professional Standards maintains a comprehensive index of all complaints received which is submitted to the Ocean County Prosecutors Office on a quarterly and annual basis.

The Office of Professional Standards has the responsibility to investigate all allegations of misconduct by members of the department, and to review and adjudicate all minor complaints which are handled by supervisors.

Complaints will be accepted in person, by telephone, written correspondence or by email. It is preferred that the complaint be made in person by the individual who is directly involved in the allegation so we can ascertain as much information as possible to effectively investigate the complaint.

Your complaint will be sent to a superior officer or a specially trained internal affairs investigator who will conduct a thorough and objective investigation. If the complaint alleges minor violations of departmental policies or procedures or the complaint alleges acts of discourtesy, the complaint may be forwarded through the chain of command to the member’s immediate supervisor to investigate.

• You may be asked to help in the investigation by giving a detailed statement about what occurred or by providing other important information.
• If the investigation shows that a crime might have happened, the County Prosecutor will be immediately notified. You may be asked to be interviewed, or to testify in court.
• If the investigation results in an officer being charged with a violation of department rules or regulations, you may be asked to testify in a departmental hearing.
• If the investigation shows that the complaint is unfounded or that the officer acted properly, the investigation will be closed.

Once the investigation is concluded, you will be advised of the outcome, or disposition, in writing. Complaints from the public, whether substantiated or not, increase the awareness of the leadership of this agency to actual or potential problems, as well as the perceptions of the community. This feedback will ultimately assist in determining whether the mission statement and goals of this agency are being attained.

All inquiries may be directed to Lieutenant Sean Greenberger via email or by calling 732-833-3006.

If you are 18 years or older, an emancipated minor, and have been harassed, stalked, threatened, assaulted, etc. by a spouse, former spouse, are expecting or have a child in common with abusive party, are currently living with the abuser or have in the past, are related by blood, or regardless of your age have had a dating relationship with a person 18 years or older or who is emancipated, and you are concerned for your safety, you may request a restraining order. You will be listed as plaintiff, and your abuser will be listed as the defendant.

You may file a domestic violence complaint and request a temporary restraining order 24 hours a day, 7 days a week in the county in which you reside, the county in which the abuse occurred, or the county in which you are currently sheltered. In Ocean County, Monday through Friday, 8:30 am to 3:30 pm, go to the:
Justice Complex
120 Hooper Avenue
Room 175
Toms River, NJ 08753

After hours, or on weekends and holidays go to your local police department. The police will process your request for a restraining order in an emergency situation only.

A restraining order forbids the defendant from further acts of domestic violence. It restrains the defendant from having any contact with the plaintiff, or plaintiff’s relatives, friends, or co-workers. A restraining order can also grant one party temporary custody and arrange a visitation schedule. 

The defendant can be ordered to pay plaintiff for care and maintenance of the minor children. A plaintiff may request temporary possession of the residence, order defendant to receive counseling, and/or monetary compensation to victim.

Any person who is named as a defendant may violate the order by harassing, stalking, or assaulting you, or by causing another to do the same. Assess your immediate safety first, call the police if necessary. You may file a violation at the Police Department in the town where the abuse took place or in the:
Justice Complex
120 Hooper Avenue
Room 175
Toms River, NJ 08753

If the defendant refuses to comply with the Judge’s Order for Support, Visitation or Counseling, you or your attorney may file a Motion of Enforcement. Motion Kits to assist you with this are available at the Justice Complex.

Any person who is named as a defendant may violate the order. Remember this is a no contact order. If your abuser calls you, sends flowers, cards, letters, etc., the abuser is in violation unless otherwise worded in the order. 

The (victim) plaintiff cannot violate the order, but remember you requested this no contact order for your safety.

Although as the victim you are not ordered to stay away from the defendant and cannot be arrested, we urge you to limit contact. When restraints were ordered, you feared for your safety. If circumstances have changed, do not assume the order is not in effect. The abuser may be arrested if with you, even with your permission.

Please contact Providence House or the Domestic Violence Crisis Intervention Unit at 732-929-2019 for direction in dismissing the restraining order.

Inspections are available through the Ocean County Sheriff’s Department. Inspections are no longer available through Jackson Township Police Department.

The Jackson Township Police Department is located directly off of West Veterans Highway at the:
Jackson Township Justice Complex
102 Jackson Drive
Jackson, NJ 08527

The Jackson Township Police Department, Jackson Township Police PBA Local Number 168 or the Jackson Township Police Explorer Post Number 154 do not solicit over the telephone. The PBA and Explorer Post may hold various fund raising events throughout the year but they are not done over the phone.

Calls from all other "law enforcement or public safety" organizations are done by telemarketing firms. These solicitations do not benefit the Jackson Township Police, PBA or Explorer Post. We urge you to use extreme caution should you decide to contribute to these type of phone calls from the telemarketing firms representing other organizations. You should ask them to send you written information and a general financial statement prior to making your decision.

Municipal Court is currently held on Wednesdays at 4 pm and Thursdays at 9 am, 11 am and 1:30 pm. This excludes all state and federal holidays. Court dates may change pertaining to special sessions or conflict judges, prosecutors, public defenders; contact the Jackson Municipal Court at 732-928-1205 to verify. 

All questions regarding fines, court dates, disposition of court matters are referred to the Municipal Court and Violations Bureau at 732-928-1205, Monday through Friday, 8:30 am to 4:30 pm. Violations may also be paid online.

Tax bills are mailed out once a year late June or early July. As a new property owner courtesy bills are mailed when there is a change in ownership, but it may take 4 - 6 weeks before we get the ownership change information. You must contact the tax office and request a bill upon purchasing the property. Failure to be sent or receive a tax bill does not relieve the owner of the responsibility to pay timely. Tax bills can be downloaded from the online WIPP (web information payment portal) section at anytime.

Property taxes are billed in Jackson Township on a calendar year, January 1st to December 31st. The first Quarter covers January through March, the second quarter covers April through June, the third quarter covers July through September and the forth quarter covers October through December. 

Payments are due in the middle month of each quarter or February 1st, May 1st, August 1st, November 1st (there is a 10 day grace period, on the 11th day interest is calculated back to the 1st. If the 10th falls on a weekend or legal holiday, you have until the next working day to make payment. 

We cannot accept postmarks. Failure to receive a tax bill does not exempt you from paying taxes or the interest due on delinquent taxes.

In Person Payments

Tax payments can be made with check, cash or money order in person at Town Hall, Monday through Friday 8:30 am to 4:30 pm.

Mail Payments

Payment by check or Money Order can be sent to the following address:
Jackson Township Tax Collector
95 W Veterans Highway
Jackson, NJ 08527

Online Payments

Online payments can be made on our website.

Please note: Convenience fees apply to all online payments made through the website, please read the instructions page carefully.

Receipts are given out at the time of payment only. Duplicate receipts cannot be issued. Whether paying in person or by mail, if you require a receipt (other than your check) please bring, or enclose, the entire tax bill. Your tax stub will be removed and your bill will be validated with a receipt. 

Receipts for Mail Payments

If paying by mail, a self addressed stamped envelope would be required to return your receipt to you. If your cancelled check is satisfactory as a receipt, you would only need to drop off or mail your check and the appropriate tax stub.

We need a written request to provide a redemption figure. You will need to provide your information along with a date that we would receive the payment, along with the block, lot and lien number. This payment must be certified funds, cash, or money order. Send request for redemption to:
Jackson Township Tax Collector
95 W Veterans Highway
Jackson, NJ 08527

Download a form to request a lien payoff (PDF).

This request must be made in writing and signed by the property owner, along with the block/lot and reason and sent to:
Jackson Township Municipal Assessor
95 W Veterans Highway
Jackson, NJ 08527

Request an address change online.

NJSA 54:4-64 states that failure to receive a bill does not invalidate the tax due; it is the property owner's responsibility to ascertain from the proper official (Tax Collector) the amount due. If you have recently purchased the property, or lost your bill, you should call the Tax Office to obtain the amount due, and request a copy of the bill.

• Payable to the Township of Jackson
• Place block/lot number on the lower left comer of the check, better known as the "memo section"
• Date the check with the same date you are writing the check. No post-dated checks will be accepted
• Make sure amounts match in both places
• Postmark is not accepted

A lien will be sold against the property if there are any unpaid taxes owed from the previous year, this may also include any water and/or sewer charges or any other municipal charges.

It is in the best interest to you, your mortgage holder and the new buyer that you have your current tax bill on hand at closing. Whether this is a refinance or sale, the new owner or your mortgage company will need to know the next quarterly amount of tax due.

The person who purchased the lien will receive a legal document referred to as a "tax certificate" which must be recorded with the Monmouth County Clerk. The certificate must be held for 2 years from the date of sale. After 2 years they may start to foreclose on the property. The homeowner has the right to redeem the tax sale certificate any time prior to the final judgment being filed.